Self Service in the Service Industry

Self Service in the Service Industry

Shopping at my local Kroger this weekend, I could not help but notice that three more cashier lanes have been removed to put in nine self-checkout lanes, now there are more self-checkout then manned lanes. WalMart is trying out a self-scan option,...

Indian Hospitality's Steady Transformation

Indian Hospitality's Steady Transformation

Given the tourism and hospitality sector’s immense potential in generating jobs and revenues, the Centre has been undertaking many initiatives to boost the industry. For millennia, travellers from far-flung nations have been visiting India,...

Technology in Travel and Tourism

Technology in Travel and Tourism

The “word of mouth” generation has now been transformed into Instagram photos, Facebook posts and live tweets. Owing to technology and social media, there has been a multi-dimensional shift in the way people travel today, right from...

Digital Transformation in Travel & Hospitality

Digital Transformation in Travel & Hospitality

Digital Transformation has improved the Travel industry by enabling them a phenomenal user experience, greater operational efficiency to support the customers. The cycle of the traveler is now completely supported by the digital initiatives of the...

Improve Margins in Restaurant Business

Improve Margins in Restaurant Business

Today business is evolving, every minute and every second. Food and restaurant business is on tide of improvement in an un-organized business field. Consumer demand and consumer perception has been un-predictable and it’s changing the style...

Understanding the Business First

Understanding the Business First

Role of CIOs The role of Chief Information Officer (CIO) was formed in the early 1980s, now almost 40 years in the making the responsibilities of the CIO have profoundly transformed. The original CIO operated as senior executive in the...

How the IT-Enabled Travel & Hospitality Industry Looks Like?

How the IT-Enabled Travel & Hospitality Industry Looks Like?

Technology plays a key role in the hospitality and tourism industry. Both customers and businesses can benefit from advances in communication, reservations and guest services systems. Technology allows continuous communication and streamlines the...

The Role of Internet in Hospitality

The Role of Internet in Hospitality

Internet  has always influenced the way we work socialise and travel our decision are highly influenced by what we read  Hospitality industry has gone through radical changes in last 5 years with the advent of newer technology.  ...

Content Marketing is Fiercely Misunderstood in India

Content Marketing is Fiercely Misunderstood in India

Despite us being the land of the great storytellers, we don’t comprehend the art of storytelling and its association with brand building. Content marketing is the fourth wave of strategic brand value building. It is an art, the art of...

Digital India Can't Do Without the Protective Wall of Cyber Security

Digital India Can't Do Without the Protective Wall of Cyber Security

As India becomes increasingly digitalized, cyber security threats are assuming menacing   proportions.  Systems must be put in place to counter this. Here’s how to go about it.      “I dream of a...

Current Issue






🍪 Do you like Cookies?

We use cookies to ensure you get the best experience on our website. Read more...